State Farm® Insurance Agent Megan Scarborough
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Tharp
October 8, 2024
"I recently had the pleasure of purchasing life insurance through Megan, and the entire process was incredibly easy and straightforward. From our first conversation, it was clear that Megan was very knowledgeable about the various policies available. She took the time to explain everything in detail and answered all my questions patiently. Her professionalism and expertise made me feel confident in my decisions. I really appreciated how she tailored the insurance options to fit my needs, ensuring that I understood all the terms. If you're looking for someone to guide you through the life insurance process, I highly recommend Megan!"
"Jennifer, Thank you so much for your kind words! I'm thrilled to hear that you found the life insurance process easy and that my explanations were helpful. It was a pleasure working with you and tailoring the options to fit your needs. Your confidence in me and my services means a lot. If you ever have more questions or need assistance in the future, please don't hesitate to reach out! Best wishes, Megan --- Feel free to adjust any part of the response to better reflect your voice!"
Carmella Macon
April 1, 2024
"I had a recent house fire. And if it wasn't for My Agent, I would have either been in "The Crazy House" or "The Jail House"! My Agent is "The Most"! She is "Understanding", "Courteous", most of all, "Knowledgeable" of her profession. So when I had issues with My Claim & felt that "My Adjuster" wasn't sympathetic to my needs; My Agent, (The Marvelous Marvel Megan ) sat me down, explained the procedures to me. It took some time with me, irrate and all. Yet she was still just as "patient" with me! She continued to reassure me that everything would work out fine. And it did! I don't know what I would have done if it wasn't for her! Oh, I least not forget Steven! Wow, he was the "buffer" before my wrath to Megan. I couldn't ask for or be a part of a better Company nor have "A Better Agent"! "Like A Good Neighbor", "State Farm & The Marvelous Marvel-Megan Scarborough" was There!"
"Carmella, you're so funny. Thank you for the review. We all enjoy your crazy antics at the office. Love ya! ❤️ "
brock rotter
January 26, 2024
"I've been with State Farm under Wayne King since before I could drive. Megan Scarborough's office never answers the phone when I call. When I leave a voicemail, my calls are rarely returned. A couple months ago this happened again when I had questions about my policies. A few weeks later my home was destroyed by a tornado. I called the office and again no one bothered to return my call--not even a courtesy call to make sure my family and I were safe or if there was anything they could do to help expedite the home and auto claims. I have only been able to communicate with State Farm via corporate numbers. I like State Farm, but if you're in the market for a new agent, look elsewhere. Once I get my home reconstructed and the dust settles, I'm changing agents. I've also already communicated my frustrations with corporate and will continue to do so. You should be ashamed."
"Brock, I am so sorry that we have missed you. I just checked my call records, and you are right. We missed a call on 11/28 and 12/11 from you. We try to always return the calls that we miss. Im not sure how we have missed you twice. I completely understand if you want to change agents. It is important to me that your needs are met. Again, I am very sorry. "
Mary Marley Noe
April 21, 2022
"Promptly answers all of our questions. The service here is impeccable."
"Thank you so much, Mary Marley. You're the sweetest."
Dave Burgundy
April 21, 2022
"Wonderful office to work with, caring and attentive. The agent took time with me to make sure our coverage was perfect."
"Thank you, Dave. Coverage is king in my office. I want to know that I can always say yes when you ask if your claim is covered."
Amy Tew
April 21, 2022
"Terrible State Farm agent. Completely disinterested in helping or following through."
"Amy, I am at home today with a fever. I was not made aware of any problems with your account. I'm saddened to see that you would say this because it could not be further from the truth. As a small business owner, I put my heart and soul into this business."
Keith Heritage
February 1, 2022
"Do NOT use this agent!!! Never answers the phone or reads emails!"
"I am so sorry that you feel this way. We have been experiencing phone problems intermittently for 2 weeks. I don't see a Keith Heritage insured in my office."
Vanessa Beal
August 28, 2021
"Best Ever!"
"Thank you for the review, Vanessa! We are so thankful that your family chose to insure with us."
DòctorCoquí
May 7, 2021
"In this office they treat you like family while maintaining a professional environment, they’re great and quick at solving any issues I may have. They’re awesome. I’ll stay with them till the “end days”, or till I move outta state. :D"
"Antonio, thank you so much. We appreciate the feedback. One of our goals is to take care of customers in the same way that we would want to be taken care of. --Megan Scarborough"
Moises Garcia
May 5, 2021
"Megan and her team was able to give me a great quote I was able to get more coverage for less I very satisfied with them!"
"Moises, I'm so happy to hear that. We believe in giving people the coverage that fits their unique position in life. Saving money is just a bonus! --Megan Scarborough"
David Buchanan
May 5, 2021
"The office girls Always are very helpful in reminding me I’m getting my payment there on time and answer any questions that I might have about my policy. They are not pushy in anyway they make recommendations the best fit my needs I highly recommend State Farm Luna Road Maegan Scarborough’s office"
"Thanks, David! It's always a treat to have you visit the office. We love working with people like you. --Megan Scarborough"
Tyronda Campbell
April 16, 2021
"The employee were great. I really appreciate her help. Thank you again!!"
"Tyronda, I appreciate you, and it was nice speaking with you today. --Megan"
Natalie Johnsey
March 23, 2021
"Lexie helped me with all the questions I had and I had a lot. Responding in a timely manner. 10/10 recommend Lexie at State Farm!!"
"Thank you, Natalie! Lexie is a valuable team member. Lexie and I look forward to continuing our relationship with you."
Karmen Payne
March 18, 2021
"Lexie is always quick to respond to my calls and knowledgeable. She finds answers gives me excellent information to help me make good decisions regarding any insurance decision. See for yourself!"
"Thank you for the five star review, Karmen. Lexie definitely is quick to respond to our customers. I am so happy to hear that Lexie's knowledge of insurance was so evident to you."
Carly Fendley
March 18, 2021
"Lexie is very friendly, and professional. I would recommend her to anyone!"
"Thank you, Carly. We are so happy to hear that. Please be sure to recommend Megan Scarborough State Farm insurance to all of your friends and family."
Tabatha Worden
February 25, 2021
"Erika was wonderful, great customer service and experience thanks to her!"
"Thanks, Tabatha. We love Erika too. --Megan"
Allison Watts
February 25, 2021
"Erika was extremely helpful and patient with me. 5 stars for professionalism and astonishing service."
"Thanks for the five star review, Alli. The Megan Scarborough State Farm insurance agency takes pride in providing a quality customer experience. --Megan"
T.S. Wee
February 25, 2021
"Erika was thorough and direct when listening to my wants for insurance coverage for my family's needs. Im impressed with her customer service and knowledge."
"Thank you, Tee. I'm thrilled to see that Erika was so helpful with your insurance needs. We are so lucky to have her. --Megan"
Deia
February 25, 2021
"Erika is amazing !"
"Thanks, Deia! We appreciate your feedback, and look forward to working together in the near future. --Megan Scarborough"
Geraldine Fletcher
February 25, 2021
"Erika and Megan are very professional and are they to help in anyway. I am very happy with all of my insurance. I was able to life insurance for all of my daughters and myself. Best State Farm office I have ever done business with."
"Thank you, Geraldine. That is such a great compliment from someone who has been a life-long State Farm customer. Please feel free to refer us to your other friends and family members. Best, Megan Scarborough"
Tura Fletcher
January 15, 2021
"Erika helped me with buying my life insurance policy and I could not be more satisfied with the service I received! She was very knowledgeable, caring and patient with me. I appreciated how detail-oriented she was and I highly recommend this office for any of your insurance needs!"
"Tura, thank you for taking the time to leave us a 5 star review! I am always so impressed with people who take the time to purchase life insurance for their family; it is such a selfless and responsible act. Erika is a great asset to the team. Please feel free to reach out if there is anything that we can do to assist you with your insurance needs and questions. --Megan"
Tonya Collier
December 15, 2020
"Best experience and one of the most friendly people I have ever spoken with. I highly recommend Erika if you have insurance needs! Great prices, very professional and made me feel like I was her only client!!"
"Tonya, I am so happy to hear this. We love saving our customers money on all of their insurance needs. More importantly, our goal is for all of our customers to feel like they are our only customers. Thank you for choosing us! - Megan Scarborough"
misses cantu
December 14, 2020
"Erika is amazing at what she does. She is genuinely excited to help people get lower prices on insurance and thorough with information on everything we need to know. She is a good asset to your team. You're lucky to have her."
"You're right. I am lucky to have her. This is the BEST compliment that you could have given us. Saving money on your insurance is great, but no one in this office cuts corners on your coverage. I am happy to hear that she was thorough with you. I expect nothing less of anyone who works here. --Megan Scarborough"
Lindsey D
October 30, 2020
"Erika helped me save $50 on my car insurance by switching to State Farm and helped me add on policies that help me protect my property, family, and myself. I’m so happy to have an agent that cares for me on a personal level."
"Hi Lindsey! Thank you for the five star review and choosing the Megan Scarborough State Farm office. I am so happy to hear that Erika was able to help you with all of your insurance needs. We enjoy helping everyone in our community find the right Auto and Home Insurance. --Megan"
Lexie Johnsey
October 15, 2020
"Megan and her staff are very helpful and look out for their customers!"
":) Thanks, Lexie!"