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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmella Macon

April 1, 2024

5  out of  5 rating by Carmella Macon
"I had a recent house fire. And if it wasn't for My Agent, I would have either been in "The Crazy House" or "The Jail House"! My Agent is "The Most"! She is "Understanding", "Courteous", most of all, "Knowledgeable" of her profession. So when I had issues with My Claim & felt that "My Adjuster" wasn't sympathetic to my needs; My Agent, (The Marvelous Marvel Megan ) sat me down, explained the procedures to me. It took some time with me, irrate and all. Yet she was still just as "patient" with me! She continued to reassure me that everything would work out fine. And it did! I don't know what I would have done if it wasn't for her! Oh, I least not forget Steven! Wow, he was the "buffer" before my wrath to Megan. I couldn't ask for or be a part of a better Company nor have "A Better Agent"! "Like A Good Neighbor", "State Farm & The Marvelous Marvel-Megan Scarborough" was There!"
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brock rotter

January 26, 2024

1  out of  5 rating by brock rotter
"I've been with State Farm under Wayne King since before I could drive. Megan Scarborough's office never answers the phone when I call. When I leave a voicemail, my calls are rarely returned. A couple months ago this happened again when I had questions about my policies. A few weeks later my home was destroyed by a tornado. I called the office and again no one bothered to return my call--not even a courtesy call to make sure my family and I were safe or if there was anything they could do to help expedite the home and auto claims. I have only been able to communicate with State Farm via corporate numbers. I like State Farm, but if you're in the market for a new agent, look elsewhere. Once I get my home reconstructed and the dust settles, I'm changing agents. I've also already communicated my frustrations with corporate and will continue to do so. You should be ashamed."
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Mary Marley Noe

April 21, 2022

5  out of  5 rating by Mary Marley Noe
"Promptly answers all of our questions. The service here is impeccable."
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Dave Burgundy

April 21, 2022

5  out of  5 rating by Dave Burgundy
"Wonderful office to work with, caring and attentive. The agent took time with me to make sure our coverage was perfect."
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Amy Tew

April 21, 2022

1  out of  5 rating by Amy Tew
"Terrible State Farm agent. Completely disinterested in helping or following through."
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Keith Heritage

February 1, 2022

1  out of  5 rating by Keith Heritage
"Do NOT use this agent!!! Never answers the phone or reads emails!"
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Vanessa Beal

August 28, 2021

5  out of  5 rating by Vanessa Beal
"Best Ever!"
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May 7, 2021

5  out of  5 rating by DòctorCoquí
"In this office they treat you like family while maintaining a professional environment, they’re great and quick at solving any issues I may have. They’re awesome. I’ll stay with them till the “end days”, or till I move outta state. :D"
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Moises Garcia

May 5, 2021

5  out of  5 rating by Moises Garcia
"Megan and her team was able to give me a great quote I was able to get more coverage for less I very satisfied with them!"
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David Buchanan

May 5, 2021

5  out of  5 rating by David Buchanan
"The office girls Always are very helpful in reminding me I’m getting my payment there on time and answer any questions that I might have about my policy. They are not pushy in anyway they make recommendations the best fit my needs I highly recommend State Farm Luna Road Maegan Scarborough’s office"
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Tyronda Campbell

April 16, 2021

5  out of  5 rating by Tyronda Campbell
"The employee were great. I really appreciate her help. Thank you again!!"
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Natalie Johnsey

March 23, 2021

5  out of  5 rating by Natalie Johnsey
"Lexie helped me with all the questions I had and I had a lot. Responding in a timely manner. 10/10 recommend Lexie at State Farm!!"
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Karmen Payne

March 18, 2021

5  out of  5 rating by Karmen Payne
"Lexie is always quick to respond to my calls and knowledgeable. She finds answers gives me excellent information to help me make good decisions regarding any insurance decision. See for yourself!"
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Carly Fendley

March 18, 2021

5  out of  5 rating by Carly Fendley
"Lexie is very friendly, and professional. I would recommend her to anyone!"
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Tabatha Worden

February 25, 2021

5  out of  5 rating by Tabatha Worden
"Erika was wonderful, great customer service and experience thanks to her!"
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Allison Watts

February 25, 2021

5  out of  5 rating by Allison Watts
"Erika was extremely helpful and patient with me. 5 stars for professionalism and astonishing service."
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T.S. Wee

February 25, 2021

5  out of  5 rating by T.S. Wee
"Erika was thorough and direct when listening to my wants for insurance coverage for my family's needs. Im impressed with her customer service and knowledge."
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February 25, 2021

5  out of  5 rating by Deia
"Erika is amazing !"
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Geraldine Fletcher

February 25, 2021

5  out of  5 rating by Geraldine Fletcher
"Erika and Megan are very professional and are they to help in anyway. I am very happy with all of my insurance. I was able to life insurance for all of my daughters and myself. Best State Farm office I have ever done business with."
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Tura Fletcher

January 15, 2021

5  out of  5 rating by Tura Fletcher
"Erika helped me with buying my life insurance policy and I could not be more satisfied with the service I received! She was very knowledgeable, caring and patient with me. I appreciated how detail-oriented she was and I highly recommend this office for any of your insurance needs!"
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Tonya Collier

December 15, 2020

5  out of  5 rating by Tonya Collier
"Best experience and one of the most friendly people I have ever spoken with. I highly recommend Erika if you have insurance needs! Great prices, very professional and made me feel like I was her only client!!"
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misses cantu

December 14, 2020

5  out of  5 rating by misses cantu
"Erika is amazing at what she does. She is genuinely excited to help people get lower prices on insurance and thorough with information on everything we need to know. She is a good asset to your team. You're lucky to have her."
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Lindsey D

October 30, 2020

5  out of  5 rating by Lindsey D
"Erika helped me save $50 on my car insurance by switching to State Farm and helped me add on policies that help me protect my property, family, and myself. I’m so happy to have an agent that cares for me on a personal level."
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Lexie Johnsey

October 15, 2020

5  out of  5 rating by Lexie Johnsey
"Megan and her staff are very helpful and look out for their customers!"
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clark jackson

September 18, 2020

5  out of  5 rating by clark jackson
"Erika and Megan are the best so nice and friendly and they saved me $50 a month on my car and renters insurance I would suggest to anyone that would like to do business with the best insurance agents i have ever known give them a try THEY ARE GREAT"